Right of Withdrawal for Consumers

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.)

Withdrawal Instructions

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day
  • on which you, or a third party designated by you other than the carrier, take possession of the goods, if you ordered one or more goods as part of a single order and they are delivered together; or
  • on which you, or a third party designated by you other than the carrier, take possession of the last good, if you ordered several goods as part of a single order and they are delivered separately; or
  • on which you, or a third party designated by you other than the carrier, take possession of the last partial delivery or the last item, if you ordered a good that is delivered in several partial deliveries or items; or
  • on which you, or a third party designated by you other than the carrier, take possession of the first good, if you entered into a contract for the regular delivery of goods over a specified period.
To exercise your right of withdrawal, you must inform us (Axel Henschke & Ute Berger GbR, Hauffstrasse 53, 15517 Fürstenwalde, Germany, telephone: 0151-26086491, email: shop@mitsegeln-saarow.de) of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or an email). You may use the attached model withdrawal form, but this is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period expires.

Effects of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment that you used for the original transaction unless expressly agreed otherwise with you. You will not incur any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent them back, whichever is earlier. You must send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period expires. You will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish their nature, characteristics and functioning.

Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract.) – To Axel Henschke & Ute Berger GbR, Hauffstrasse 53, 15517 Fürstenwalde, Germany, telephone: 0151-26086491, email: shop@mitsegeln-saarow.de – I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*) – Ordered on (*) / received on (*) – Name of consumer(s) – Address of consumer(s) – Signature of consumer(s) (only if this form is submitted on paper) – Date ___________ (*) Delete as appropriate.